Don V. - Fairfield, CT

I just wanted to take a moment to thank you for providing such an easy to use product that offers many advantages over previous preheating devices. I also, want to thank you for your prompt service when I had a problem with the first heater. Everybody looks good when things go right, but the true test is how they handle problems, in that area you excelled, when I contacted you with a problem, you quickly sent a replacement unit and return for the failed unit. I believe in putting my money where my mouth is that’s why I ordered the second unit from you to use on my other airplane.
I don’t hesitate to talk up your product whenever I can with other pilots. Keep up the good work!