What do our customers say?
I want to let you know that the unit is working great. It warmed my dead, cold engine and oil to 80 F in about 2 hours when the air was about 12 degrees. Now I can fly on all those cold, clear days.
I just wanted to take a moment to thank you for providing such an easy to use product that offers many advantages over previous preheating devices. I also, want to thank you for your prompt service when I had a problem with the first heater. Everybody looks good when things go right, but the true test is how they handle problems, in that area you excelled, when I contacted you with a problem, you quickly sent a replacement unit and return for the failed unit. I believe in putting my money where my mouth is that’s why I ordered the second unit from you to use on my other airplane.
I don’t hesitate to talk up your product whenever I can with other pilots. Keep up the good work!
We’ve used the heaters 3-4 nights a week since we’ve gotten them. They allow us to leave the planes in the storage hangar regardless of the temperature. In the past we tried to get at least one plane into the heated maintenance hangar the night before a cold morning flight. This was always a complication and didn’t always work. Now, all we do is hang the heaters on the plane after the last flight and plug them in before we go home. The pressure carburetors on the Helio Couriers don’t like cold starts and it wasn’t unusual to have to pump the primer to keep them running initially on a cold morning. Now, we pull the plane out and turn the master on and see 70 – 80 degrees on the CHTs with the thermostat set at 70. The oil temps are 65 to 70. We will probably buy two more for the 206s before next winter. Thanks for a great product.
I have an R44 Raven II that is based in Boston. While the helicopter is stored in a hangar, the hangar is not heated. In the winter the hangar is frequently down into the low 20’s F and it can be difficult to start at times, never mind the potential for excess wear and tear. I thought about a Tanis, but then came upon the Alien Turbo heater. I thought this would be a perfect solution with a quilted cover from Bruce’s as I could keep the entire engine and the drive train warm and avoid the issues with uneven heating of the engine. Last winter it worked out perfectly. I just place the heater inside the rear cowling and set it at 70 degrees. The entire back end of the helicopter (including the fuel) stays warm. Engine starts just like it does in the spring time. I highly recommend this solution.
Absolutely delighted with my new Alien heater. Hooked it up last night and when we got to the hangar today the engine was warm as a summer day and it fired right off with no strain despite an unheated hangar and ambient temp of zero degrees F (-18C). Goes on and off the airplane in less than 20 seconds. Custom hoses fit perfectly. Excellent concept, design and execution! Great product; worth every penny in reduced engine wear and convenience. Thanks!